Muoro Delivered Scalable Consultation App with Live Features
A consultation platform built a scalable, chat-enabled, real-time experience with Muoro, delivered fast and ready to grow.
Business Goals
Mission
Build a real-time consultation platform connecting users with subject matter experts via chat, audio, and video, delivering seamless digital experiences under pressure.
Challenge
The team needed to deliver a communication-heavy MVP on a tight schedule, while ensuring lag-free performance during high user load.
Need
The platform required a custom communication backend with chat, video/audio, scheduling, and admin tools, all optimized for scale and stability.
About Client
Our client is building a web and mobile platform that connects users with domain experts for live coaching, consultations, and advisory services.
The platform enables:
- Users to chat, call, and schedule consultations with experts across various fields
- Experts to manage availability, conduct audio/video sessions, and monetize their knowledge
- Admins to monitor sessions, track usage, and support expert onboarding
With fast user adoption, the platform needed robust infrastructure to ensure a frictionless consultation experience at scale.
The Challenge
Despite strong user demand and platform traction, the client faced multiple execution and delivery roadblocks:
Custom Video Stack Needed
Out-of-the-box tools didn’t meet performance, flexibility, or UX needs, custom audio/video infrastructure was essential.
Concurrent Load Handling
The system had to support spikes in parallel sessions without latency, crashes, or quality degradation.
Rushed Delivery Timeline
Tight launch deadlines left little room for experimentation or staged rollouts, code had to ship fast.
No Scalable Architecture
Initial builds weren’t optimized for future growth, backend systems couldn’t scale seamlessly across geographies.
The Muoro Solution
Muoro provided a dedicated engineering unit that accelerated product delivery, ensured platform stability, and enabled long-term scale.
Launch Timeline Met
Despite the complexity of real-time communication, the platform launched on schedule, allowing the client to hit go-to-market timelines and capture early user momentum.
User Engagement Increased
Smooth, high-quality audio/video and chat experiences led to longer session durations and repeat usage, increasing expert engagement and boosting customer satisfaction.
Lower Engineering Costs
The serverless, modular backend eliminated the need for constant infrastructure management, freeing up internal resources and reducing long-term operational costs.
All Technologies Used
Impact & Results
We always deliver on the promises we make to our clients.
Stable Real-Time Messaging
Enabled responsive, persistent chat between users and experts—even during high traffic.
Smooth Audio/Video Calls
Lag-free performance across devices and networks through custom WebRTC stack.
MVP Delivered On Time
Despite technical complexity, all core features shipped within the aggressive launch timeline.
Scalable by Design
Serverless components and geo-distributed logic ensured the system could handle future growth without rebuilds.
Final Outcome
Muoro became a strategic engineering partner for the client, building a scalable, real-time consultation platform ready for launch.
From backend video stack to frontend messaging UI, we delivered fast, cost-effectively, and at production scale.
Need to Build Real-Time Messaging or Video at Scale?
If you’re launching a communication-heavy product and need to move fast without compromising quality, Muoro can help.
We offer full-stack teams that build, test, and scale mission-critical systems under tight deadlines.
Let’s talk.
