Muoro Delivered Scalable Consultation App with Live Features
A consultation platform built a scalable, chat-enabled, real-time experience with Muoro, delivered fast and ready to grow.Build a real-time consultation platform connecting users with subject matter experts via chat, audio, and video, delivering seamless digital experiences under pressure.
The team needed to deliver a communication-heavy MVP on a tight schedule, while ensuring lag-free performance during high user load.
The platform required a custom communication backend with chat, video/audio, scheduling, and admin tools, all optimized for scale and stability.
Our client is building a web and mobile platform that connects users with domain experts for live coaching, consultations, and advisory services.
The platform enables:
With fast user adoption, the platform needed robust infrastructure to ensure a frictionless consultation experience at scale.
Despite strong user demand and platform traction, the client faced multiple execution and delivery roadblocks:
Out-of-the-box tools didn’t meet performance, flexibility, or UX needs, custom audio/video infrastructure was essential.
The system had to support spikes in parallel sessions without latency, crashes, or quality degradation.
Tight launch deadlines left little room for experimentation or staged rollouts, code had to ship fast.
Initial builds weren’t optimized for future growth, backend systems couldn’t scale seamlessly across geographies.
Muoro provided a dedicated engineering unit that accelerated product delivery, ensured platform stability, and enabled long-term scale.
Despite the complexity of real-time communication, the platform launched on schedule, allowing the client to hit go-to-market timelines and capture early user momentum.
Smooth, high-quality audio/video and chat experiences led to longer session durations and repeat usage, increasing expert engagement and boosting customer satisfaction.
The serverless, modular backend eliminated the need for constant infrastructure management, freeing up internal resources and reducing long-term operational costs.
Enabled responsive, persistent chat between users and experts—even during high traffic.
Lag-free performance across devices and networks through custom WebRTC stack.
Despite technical complexity, all core features shipped within the aggressive launch timeline.
Serverless components and geo-distributed logic ensured the system could handle future growth without rebuilds.
Muoro became a strategic engineering partner for the client, building a scalable, real-time consultation platform ready for launch.
From backend video stack to frontend messaging UI, we delivered fast, cost-effectively, and at production scale.
If you’re launching a communication-heavy product and need to move fast without compromising quality, Muoro can help.
We offer full-stack teams that build, test, and scale mission-critical systems under tight deadlines.
Let’s talk.