Muoro Delivered Scalable Consultation App with Live Features

Our client is building a web and mobile app to connect users with subject matter experts for real-time consultations, coaching, and advisory services.

The platform enables:

• Users to chat, call, and schedule consultations with domain experts

• Experts to manage availability, conduct audio/video sessions, and earn through digital consulting

• Admins to oversee sessions, monitor traffic, and support onboarding

The platform required a scalable communication backend and a seamless consultation experience under tight deadlines.

The client aimed to:

• Build a fully functional chat and video/audio communication system

• Ensure smooth, lag-free experiences even under high user load

• Launch MVP on a tight schedule despite backend R&D

• Lay a scalable technical foundation for future growth

The project involved heavy technical lift in a short period, with challenges including:

The client needed a custom-built audio/video engine capable of handling real-time load.

The system had to manage spikes in concurrent consultations without service drops.

Despite the need for research, the team was under pressure to ship production-ready code quickly.

Muoro provided expert backend and frontend support to architect, build, and optimize the core communication systems.

We built and deployed the foundation for secure, responsive messaging and scheduling:

1. Real-Time Messaging: Enabled chat with delivery status, read receipts, and historical logging

Consultation Booking: Created expert-user scheduling workflows with availability handling

We built and scaled a video/audio server to handle real-time connections at scale:

1. Media Server Logic: Implemented signaling and media handling using WebRTC on Node.js

2. Performance Tuning: Tested against high traffic scenarios and improved handling for weak connections

We implemented a serverless and modular backend that could grow with usage:

1. Lambda-Based Functions: Deployed modular features like call tracking, session logs, and user events via AWS Lambda

2. Global Access & Scaling: Configured the system to handle geo-distributed access with minimal latency

A modern, scalable tech stack enabled fast delivery and performance at scale:

1. React – Web dashboards for users and experts

2. Angular – Mobile interfaces for bookings and sessions

1. Node.js – Messaging, media signaling, and scheduling services

2. AWS Lambda – Scalable serverless logic for consultation and chat flows

Our engineering support resulted in a fast-moving build cycle with stable, scalable delivery:

Low-latency communication achieved across devices and networks

Built-in performance features for future user growth

Despite complexities, chat and video features were launched within schedule

Enabled continuous user-expert engagement

The client gained:

• A reliable, fast-performing real-time consultation platform

• Scalable communication infrastructure ready for public launch

• Engineering confidence in managing future features and loads

Muoro helps digital platforms launch fast, scale communication, and ensure stable experiences under pressure.

Let’s talk.