Healthcare Platform Simplified Denial Resolution with Real-Time Status Tracking

Our client needed a secure platform that healthcare institutions could use to manage insurance denials, from uploading raw data to tracking and resolving individual denial statuses.

Their requirements included:

• A portal to upload and view denial data

• Manual and automated options to update resolution statuses

• Real-time sync with external APIs for up-to-date information

• A clean, accessible interface for non-technical healthcare staff

But their internal teams lacked the frontend expertise and delivery bandwidth to build a scalable product with modern UI and real-time functionality.

The objective was simple:

Create a self-serve platform that transforms complex denial data into a usable, interactive interface for healthcare teams.

They needed to:

• Support API-driven and manual data updates

• Improve data visibility and traceability

• Eliminate spreadsheet-based workflows

But lacked the frontend resources to deliver a clean, responsive UI and integrate with live APIs securely.

The client’s vision was clear, but execution required solving four core challenges:

Denial data arrived in inconsistent formats, making it hard to track and manage resolution progress.

Users needed the ability to override or update specific records manually — without breaking the system logic.

With thousands of denial entries per institution, usability and navigation were critical to prevent confusion.

The platform needed to sync with external APIs in real-time — ensuring resolution statuses were always accurate.

Muoro assembled a frontend engineering pod with expertise in high-performance UI, API integration, and healthcare-grade compliance.

We collaborated with the client to define:

• Core workflows for denial upload and review

• Role-based access for institutional staff

• Requirements for table views, filters, and manual overrides

We built the user interface using a modern, responsive stack:

• Next.js + TypeScript for scalable architecture

• Tailwind CSS and ShadCN for clean, consistent UI

• Modular components with reusability and test coverage

Our team connected the interface with live API endpoints:

• GET, POST, PUT methods for uploading and retrieving denial data

• Real-time status sync to ensure current information

• Manual override support directly from the dashboard

We focused on performance, usability, and healthcare-grade reliability.

• Next.js – For server-side rendering and app structure

• TypeScript – To ensure type safety and developer productivity

• ShadCN – For clean and consistent UI components

• Tailwind CSS – For fast styling and responsive design

• API Integration – Full REST support for data retrieval and status updates

• Real-Time Sync – Always-on API connection for live status visibility

Muoro delivered a fully functional platform with real-time data visibility and a clean user experience.

Users can upload, review, and update denial records in minutes — reducing backlog and manual processing time.

The platform syncs with backend APIs to reflect up-to-date statuses without delays or refreshes.

With search, sort, and filter tools, users quickly locate high-priority records and take action faster.

Healthcare teams with no technical background can now interact with complex data intuitively and efficiently.

The client gained:

• A denial resolution portal built for healthcare workflows

• A responsive, reliable frontend with real-time capabilities

• A scalable foundation for future automation and analytics

• The ability to serve multiple institutions with minimal support

Whether you're building healthcare tools or managing large operational datasets, Muoro provides the frontend and integration talent to bring your platform to life — fast.

Let’s talk.