Business Services

There is often confusion in IT organizations about what exactly is considered a Business Service: “Business services are characterized by representing a direct value to customers, like e.g. the provision of e-mailing facilities and Internet access.” A service that is delivered to IT business customers by IT business units is typically marked as Business Services. Briefly we can state that work or goods that are supported by an IT infrastructure is called Business Services.

We engage with customers to understand their needs. Our long-standing relationships with organizations in Financial services, Manufacturing, Retail & Online retail, Ecommerce, Entertainment, Health-Care and Hi-tech, provide us with insight into these special business environments.

We work with each client as an individual customer to analyze their specific needs and objectives in order to design the right facilities service solution. Working with teams in both IT and business departments, we deliver the best results for your customers, employees and stakeholders.

We achieve this by consorting with you to identify your business model and identified business process outcomes, then helping to design the programs that will significantly impact the processes, finances, people and the technology to deliver these.

Muoro’s expansive portfolio encompasses a capabilities ranging from Business Process Outsourcing to IT Efficiency and sustainable consulting services targeted at confronting your professional issues including cost, efficiency and the environment.


Technology Consulting

Technology consulting refers to as an orbit of activity, which aims on counseling companies on how best to use information technology (IT) for achieving their business objectives. The IT consulting industry is basically a four-tier system.

First tier of the technology consulting services where the professional services firms maintain large workforce of professionals and command high bill rates. Staffing firms are the second tier system which place technologists with businesses on a temporary basis; these tier of systems typically in response to employee absences, temporary skill shortages and technical projects.

Third tier are the Independent consultants, who are either the self-employed or who function as employees of staffing firms, or as independent contractors in their own right. The fourth tier system is the Information Technology security consultants.

Use of Technology Consulting:

Technology Consulting is popularly used for under mentioned traits in today’s corporate world:

At Muoro, we not only provide information technology services but apart from that we provides BOTS Consulting Services, IOT Consulting Services and Digital Consulting Services. We have an agenda of providing meaningful and impudent web and mobile applications. Our Company has robust team of experts who can help you in getting a solution to all your queries and get the answer to all your questions as well.


Program Management

Program management or Programme Management is the process of managing several related projects, often with the intention of improving an organization’s performance. In practice and in its aims, Program Management is often closely related to systems engineering, industrial engineering, change management, and business transformation.

Program Management job involves multitude of Project Management assignments. Our Program Management services include end-to-end project initiation, handling and delivery services thereby making you utilize every single bit of resource available at your disposal.

Muoro offers comprehensive Program Management services tailored to fit the specific industry needs and use cases of business. Our program administration and utilitarian administrations guarantee the check and approval of uses for free programming merchant and undertakings. Our program specialist focuses on application and specification against defined specification, meeting the end user expectation and functionalities.

Program Management services offered by Muoro include:

Here’s how the planning efficiently and effectively enhances your Project Management:


Cloud Computing

Cloud Computing services are altering how businesses and public institutions use information technology in this competitive business world. Today Cloud Computing services are available to meet most of corporate’s and individual’s IT need. There is assortment among different Cloud Computing services provided by Muoro, all such services have certain basic features in common, and all can be categorized into a few basic cloud service types.

Features of our Cloud Computing Services include:

Cloud Computing Services offered by Muoro

The wide range of services offered under our Cloud Computing division can be categorized into three basic types:

IT Managed Services

Managed Services is the practice of outsourcing certain processes and functions intended to improve operations and cut expenses by the organization. It is an alternative to the break/fix or on-demand outsourcing model where the service provider performs on-demand services and bills the customer only for the work done.

Adopting Managed Services is intended to be an efficient way to stay up-to-date on technology, have access to skills and tackle cost related issues, quality of service rendered and risk. As the IT infrastructure components of many medium and large scale corporations are migrating to the cloud, with MSPs (Managed Services Providers) increasingly facing the challenge of cloud computing, a number of MSPs are providing in-house cloud services or acting as brokers with cloud services providers.

In a Managed Service arrangement, the Managed Service Provider retains responsibility for the functionality of the IT service and equipment, and the customer typically pays a monthly fee/lump sum amount for receipt of the service. There are many different types of managed IT service offerings, but the idea behind all of them is to transfer the burden of maintaining IT from the customer to a service provider. In an effective Managed Services contract, a customer benefits from predictable pricing and the ability to focus on core business concerns rather than IT management chores.

Companies are forced to evaluate their IT strategy in light of the revenue challenges and a mandate to retaining/improving operating margins. By adopting Managed Services approach, one can have a definite way to reduce operational costs. It is the practice of transferring day-to-day IT routine activities to a third party service provider as a strategy to board high efficiency in operations.

As a Managed Service Provider, we at Muoro take up, end-to-end accountability and ownership which lowers your risk. Muoro’s Managed Services offer you the flexibility and enable you to concentrate on your core business instead of handling day-to-day operations and technology issues. With this, you can take advantage of the economies of scale along with flexible operating models, personalized according to your operating hours, and other specific needs.

 Major IT Managed Services provided by Muoro include:

Enterprise Mobility

Enterprises Mobility has gained substantial momentum with majority of companies adopting ‘mobile first’ strategy for their business and cloud platforms. Muoro mobility solutions help clients adopt a ‘mobile enterprise’ business model/approach.

Enterprise Mobility is the set of processes and technology focused on managing the increasing assortment of mobile devices, wireless networks, and related services to enable the broad use of mobile computing in a business or corporate context.

Muoro provide a more affluent and more personalized experience for your customers by using the full feature of a smart phone or tablet. In spite of all the potential advantages, building mobile systems that are deeply integrated into existing enterprise infrastructure poses considerable Information Technology and operational challenges.

Our Enterprise Mobility Service offerings provide an instinctive, protected, device skeptical application that integrates seamlessly within the organization’s existing IT infrastructure, and with corporate-liable and individual-liable devices.

Technical edge of Muoro in Enterprise Mobility services is as mentioned here-under:

At Muoro we develop Enterprise Mobility Applications using under mentioned technologies:


Virtual CTO

Generally speaking, the overall objective of a Virtual Chief Technology Officer (Virtual CTO) is to advise and guide an organization by providing the best technology solutions to maximize operational and financial efficiency, i.e., a Virtual CTO aims to align an organization’s IT strategy with its overall objectives.

Hiring a full time in-house Chief Technology Officer can prove to be a costly affair for small- and medium-size organizations, many of them have begun looking elsewhere. Today, organizations can obtain the same level of expertise from an outsourced Virtual CTO.

Under mentioned are some of the warning signals that signifies that your business needs a Virtual CTO in current situation:

If your company is facing one or more of these situations, then a Virtual CTO is imminent for your business.

Our Virtual CTOs’ have the experience and expertise to: