There is often confusion in IT organizations about what exactly is considered a Business Service: “Business services are characterized by representing a direct value to customers, like e.g. the provision of e-mailing facilities and Internet access.” A service that is delivered to IT business customers by IT business units is typically marked as Business Services. Briefly we can state that work or goods that are supported by an IT infrastructure is called Business Services.
We engage with customers to understand their needs. Our long-standing relationships with organizations in Financial services, Manufacturing, Retail & Online retail, Ecommerce, Entertainment, Health-Care and Hi-tech, provide us with insight into these special business environments.
We work with each client as an individual customer to analyze their specific needs and objectives in order to design the right facilities service solution. Working with teams in both IT and business departments, we deliver the best results for your customers, employees and stakeholders.
We achieve this by consorting with you to identify your business model and identified business process outcomes, then helping to design the programs that will significantly impact the processes, finances, people and the technology to deliver these.
Muoro’s expansive portfolio encompasses a capabilities ranging from Business Process Outsourcing to IT Efficiency and sustainable consulting services targeted at confronting your professional issues including cost, efficiency and the environment.