Our Services

At Muoro, we can help you to choose the right solution as per your need in the right price. We understand the importance correctly specifying and delivering IT consultancy services for your organization. We are engaged throughout the product lifecycle to work alongside with your team. Below is what covers in our IT consultancy:

Systems Integration

Harnessing the power of emerging technologies requires you to overcome complex systems integration challenges, both within your own organization’s walls, and with your external partners, suppliers, and clients. Our systems integration specialists can help you manage the complexity inherent with technology change, from requirements planning to architecture, testing to deployment, and beyond. And we offer a complete range of industry-leading services to help you, including systems development, solution and platform integration, and program management, functional, and testing services.

Program management, functional and testing services

Our program management, functional, and testing services can help you deliver strategic outcomes from your technology deployment efforts, directly linking IT programs to broader organizational goals. We understand the business context of your deployment and integration efforts, and offer a strong focus on predictability, results management, method alignment, delivery, risk, quality, and estimation. Whether you need help at the advisory or delivery level, we have the process expertise, methods, tools, deep industry knowledge, and insight into business and technology operations to help you.

Our capabilities include:

  • Performance testing and engineering
  • Requirements engineering services
  • Technology program management
  • Testing advisory and delivery services

Solution and platform integration

Our capabilities include:

  • Business process management
  • Platform integration
  • Solution integration

Data Management  

Our team of world-class data engineers will help you design and build a custom data warehouse and provide you with right data migration strategy that will accommodate massive data volumes, new data types, and new data processing workloads.

We can also help you with legacy system retirement, replacing traditional Data Warehouse with a modern one optimized for today’s requirements in big data, analytics, real-time operation, high-performance, and cost control.

Traditional warehouses were never designed to handle the growing volume, variety, and velocity of Big Data. As new business practices require bigger and fresher data, you might have already thought about modernization of your Data Warehouse to keep it competitive, growing, and aligned with new business and technology requirements.

Derive operational analytics from legacy data and explore inbound collaborative data integration options. The various use cases of Data migrations are policy data migration, claims and commissions data integration, new age legacy data warehouse expansion, transactional data replication.

Technical success depends on the team – our team can bring years of experience with big data engineering and analytics to your company, and ensure success of your Data Warehousing and data migration project.

Key Tasks:

  • Data Lake Implementation 
  • Hosting and support on Cloud Platforms (AZURE/AWS/Google Cloud )
  • Data Ingestion 
  • Data Migration: Lift and Shift model & Object Based model 
  • Data Security 

Data Analytics

Our Analytics as a service portfolio enables decision makers and CIO’s to implement and take advantage of Analytics services without making big CAPEX investments.

We will provision business analytics and industry domain solutions while subscribing to all security and compliance controls. This will help in vastly improving and aiding:

  • Access to Best in class data driven solutions;
  • Frugal innovation delivering real value;
  • Faster speed to market;
  • Data driven real time decision making.

Data is ubiquitous today, but such access to Big Data for modern day enterprises come with its own set of challenges and opportunities. Opportunities are galore because of additional information they share to take the next big decision or outline the next growth path for the enterprise. Challenges more so, because Chief Digital/Data Officers are clue less as to understanding the approach as to how to and what to.

ur Insights and Analytics as a services mirrors the need and helps provide a zero technical debt solution. Leverage your data in enterprise to make meaning out of it with minimal investment. 

Types of Analytics

CRM & Marketing Analytics

Social media, for example, offers a large panel of consumers and the opportunity to listen-in to natural conversations that are not influenced or boxed in any way. This gives marketers the opportunity to understand consumer preferences and consumption patterns, faster and on demand. It also exposes them to a greater depth and breadth of conversations, providing them with both valuable context as well as unexpected relations and preferences that could influence an entire marketing campaign.

Combining internal and external data as well as structured and unstructured data, provides marketers a greater granularity into consumer behavior that maintains relevance even with scale. When structured CRM data is combined with unstructured geo-location data, marketers can customize campaigns at an individual consumer level.

Combining internal and external data as well as structured and unstructured data, provides marketers a greater granularity into consumer behavior that maintains relevance even with scale. When structured CRM data is combined with unstructured geo-location data, marketers can customize campaigns at an individual consumer level.

Business Analytics

Business analytics plays a crucial role in formulating ways to improve business strategies, operations and make smart business decisions that lead to a competitive advantage. Organizations accumulate massive amounts of data from business operations, social interactions, sensors etc. Latent View, A Big data analytics company helps companies harness the power of this big data, to build automated solutions and provide insights that lead to a sustainable advantage.

Visualization as a services 

Visualizing large data is challenging. Along with increase in volume, there are new kinds of datasets which are becoming more and more mainstream. The need to analyze user comments, sentiments, customer calls and various unstructured data has resulted in the use of new kinds of visualizations. The use of graph databases, streaming data, geo-map, and machine learning models are some of the examples of how things are changing because of velocity and variety.

Muoro has helped clients with big data visualization needs ranging from custom built solutions and open source notebooks to well know commercial visualization products that are targeted to different user groups such as Business Analyst, Data Science team, Curators, and others 

Commercial Products: Tableau & Qlik Sense are some of the most popular visualization vendors that can integrate with Hadoop ecosystem using Hive or Spark connectors and databases via JDBC/ODBC capable drivers. Apache Drill can be used to perform cross join queries across multiple SQL & NoSQL databases and connect with Tableau using JDBC driver to create interesting visualizations at scale while data is located in the original sources.

Open Source Visualizations: The visualization needs for Data Science teams and Curators are quite different as they are mostly responsible for performing exploratory analysis on large scale of unrefined data to find insights and patterns. These visualizations are not based on pre-materialized views and had to run on clusters when an analysis is performed. Visualization tools such as Zeppelin, Jupyter, Shiny with R are some of the preferred tools to perform these tasks

Diagnostic & Predictive Analytics

Explore various range of Analytics tools for your distinct enterprise needs. The Why, How, When, where of the data points in an enterprise can be answered and explored by the below techniques:

A. Diagnostic Analytics:

Understand from past performance by mining of trends and patterns from historical data to look at the reasons for specific results.

This is usually achieved by drawing out a univariate/bivariate plot and analysis. Use cases to solve:

1. Sales trends against factors like product price, promotion etc.

2. Market trends for seasonality, holiday season etc.

B. Predictive Analytics:

Discover future outcomes and predict possibility of an event. Achieve this by combining the response function matrix along with rules decision matrix with historical data.
There are 6 steps to create a system of predictive analytics:

  • Data extraction and cleaning;
  • Dimension modeling and segmentation;
  • Segregation of data into Training data set and Predicting Data set;
  • Using Predictive algorithm according to the data object:
    • Linear regression and non-linear pool regression model;;
    • Classification methods like Bayes Classification, Logistic Regression, Decision tree, Random forest;
    • Cluster analysis like K-means.
  • Improvisation of the model with business based value chain understanding;
  • Distribution / consumption of prediction into various decision points.

Enterprise Applications Design & Support

With our associates and partners we provide software architecture & design services for multi-module enterprise applications that include SAP and Microsoft Dynamics:

SAP Support:

Discover an IT partner who knows SAP solutions inside out and understands your industry. As a result, we can fit your SAP solution exactly to your goals. From strategy to go-live, we make sure each stage is transparent. We can train your people. When you’re up and running, we can maintain your SAP solution to perform at its peak. And we’ll continue to support you when your IT needs evolve. Then, if you grow or restructure, upgrade or migrate, your IT is always up to speed.

Time to value is at the core of the MUORO AMS service offering. Our AMS offering ranges from on-demand SAP support through full application outsourcing and hosting—including application Enhancements (upgrades, roll-outs) and Optimization (advisory services, assessments, roadmaps). Our services are delivered by highly qualified consultants who leverage their SAP expertise and business knowledge to deliver maximum value to your organization. Because we do this repeatedly, and have teams of experts across the SAP landscape, we reduce the time to value. We are an extension of your organization giving you the ability to be more strategic with your SAP solution.

Microsoft Dynamics Support:

Microsoft Dynamics ERP business solutions empower your people to be more productive and enable your systems to adapt quickly to business change. With Microsoft Dynamics ERP solutions, you can streamline your business processes across the organization. You can also leverage the potential Microsoft Office products in combination with Microsoft Dynamics ERP to improve productivity. Muoro acts your support partner to solve all queries for Microsoft Dynamics software solution. You can take care on your core business active and engage us to support you with all the technology support needs. 

Seven signs your organization could use our customization services:

  • You want to extend or enhance your business systems’ existing functionality; and
  • Unique business processing requirements not supported by traditional out-of-the-box functionality; and
  • You need to manage additional information about business entities that operate independently; and
  • Reports that cross data in multiple systems are difficult to reconcile; and
  • You need an external-facing solution that enhances your ability to partner with your customers; and
  • Arriving at the true status of business transactions requires users to navigate to multiple systems to complete the process; and
  • Business process and data compliance is a challenge when the data and process cross multiple system boundaries and each system requires a unique compliance strategy.

Process automation as a service 

Process automation as services evolved from three key technologies: screen scraping, workflow automation and artificial intelligence.

Screen scraping is the process of collecting screen display data from a legacy application so that the data can be displayed by a more modern user interface. The advantages of workflow automation software, which eliminates the need for manual data entry and increases order fulfillment rates, include increased speed, efficiency and accuracy. Lastly, artificial intelligence involves the ability of computer systems to perform tasks that normally require human intervention and intelligence.

Benefits:

Robotic process automation technology can help organizations on their digital transformation journeys by:

  • Enabling better customer service;
  • Ensuring business operations and processes comply with regulations and standards;
  • Allowing processes to be completed much more rapidly;
  • Providing improved efficiency by digitizing and auditing process data;
  • Creating cost savings for manual and repetitive tasks;
  • Enabling employees to be more productive.

Some of the top applications of Process automation as a service include:

  • Customer service: RPA can help companies offer better customer service by automating contact center tasks, including verifying e-signatures, uploading scanned documents and verifying information for automatic approvals or rejections;
  • Accounting: Organizations can use PA for general accounting, operational accounting, transactional reporting and budgeting;
  • Financial services: Companies in the financial services industry can use RPA for foreign exchange payments, automating account openings and closings, managing audit requests and processing insurance claims;
  • Healthcare: Medical organizations can use RPA for handling patient records, claims, customer support, account management, billing, reporting and analytics;
  • Human resources: PA can automate HR tasks, including on-boarding and off-boarding, updating employee information and timesheet submission processes;
  • Supply chain management: PA can be used for procurement, automating order processing and payments, monitoring inventory levels and tracking shipments

Differences between Process automation and regular automation:

What distinguishes RPA from traditional IT automation is the ability of the RPA software to be aware and adapt to changing circumstances, exceptions and new situations. Once RPA software has been trained to capture and interpret the actions of specific processes in existing software applications, it can then manipulate data, trigger responses, initiate new actions and communicate with other systems autonomously.

RPA software is particularly useful for organizations that have many different and complicated systems that need to interact together fluidly.

For instance, if an electronic form from a human resource system is missing a zip code, traditional automation software would flag the form as having an exception and an employee would handle the exception by looking up the correct zip code and entering it on the form. Once the form is complete, the employee might send it on to payroll so the information can be entered into the organization’s payroll system.

With RPA technology, however, software that has the ability to adapt, self-learn and self-correct would handle the exception and interact with the payroll system without human assistance.

DevOps and Cloud Services: 

Cloud Services: Our Next Generation Managed Cloud Services solutions bring a pragmatic approach to managing enterprise cloud environments. We provide the tools and expertise required to accelerate your deployments, simplify your operations and empower your team to make more data-driven decisions that optimize costs, improve compliance and reduce risk.

IT organizations have been blooming since the beginning of this century, but one thing with which they are still struggling is the management of the maximum values of their IT investment. It, of course, includes the investment that is being made in the visualization and cloud technologies. Another common struggle that comes with it is the focus required for adding strategic values in their IT business. Muoro provides relief from the pain by offering Enterprise Managed Services along with 24X7X365 support covering the maintenance of the services required in the cloud-based and visualization infrastructure. With our expert associates we help you to migrate your data on AWS and monitor to detect any analogous activities. 

We are not like other AWS Server Migration Service Provider or AWS Database Migration Services Provider because we offer an end-to-end Enterprise Managed Services to keep you free from the hassles of the entire process. Few of the highlights of the offerings by our company are real-time monitoring, continuous automation, quick on-boarding, backups monitoring, incident support, monthly security audits, automated ticketing, database monitoring, monthly reviews, and monthly cost audits.

DevOps: In the 21st century when everything has turned nearly digital, it is essential for your business to avoid digital disruption. Enterprise DevOps services can help you prevent this problem by transforming the process, people, and technology. Most of the companies are now technology-driven and to get an edge in the competitive market; it is vital to have a software-driven innovation. It is advised that one moves from the traditional way of delivering to Enterprise DevOps services because it saves both time and cost of delivery.

Experts and team of MUORO have spent years in focusing on Enterprise DevOps Services, and as a result, we can guarantee that we know all about the opportunities and pitfalls that lie in the Enterprise DevOps transformation. We have helped our many clients to move to a complete DevOps models, and we can help you too to reach the pinnacle of your business by offering you a service that is:

  • Accelerated
  • Sustainable
  • Safe
  • Repeatable

Apart from providing Enterprise DevOps Services Muoro also provides DevOps Automation and deployment, Automated Infrastructure Services, DevOps Assessment and Cloud DevOps services.

Apart from providing Enterprise DevOps Services Muoro also provides DevOps Automation and deployment, Automated Infrastructure Services, DevOps Assessment and Cloud DevOps services.

When you are introducing Enterprise DevOps in your company, it becomes vital to introduce DevOps Automation and deployment along with it because it allows you to get rapid feedback throughout the process. The Enterprise DevOps services provided to you by Muoro will enable you to test the developed code, deploy the test infrastructure, you can even run the end-to-end test and then use the codes. In short, we provide end-to-end services throughout the DevOps pipeline.